Question : What is Click to Call Solution ?
Answer : Click to call Solution feature using which a person clicks a button in order to be connected with another individual real-time, without dialing. Click here to know more about the solution.
Question : How Click to Call Solution works ?
Answer : Website/App Visitor click on the Click to Call button (Free Call, Get Connected etc.) > Website/App visitor will be prompted for their phone number > An API triggers a call to your agents (asked any Mobile Or Landine Number) and the prospective Website Visitor > Call connected.
Question : What is the price of Click to Call ?
Answer : All Solutions features are charged based on usage. Contact us to get a detail of pricing as per your requirement.
Question : How to install or implement the Click to call service for an Organization ?
Answer : Its so easy, We are ready to show the demo, Please Click here
Question : Do you provide click to call api ?
Answer : Yes, you get different click to call API like HTTP API, XML API with error code.
Question : Can we use click to call in CRM and whats the process ?
Answer : Yes, you can use click to call API for calling by CRM. Just need to click on “phone call” button and prospect can be connected. We are following Leg-A and Leg-B Method, Cloud server will call company executive first which is Leg-A and second call to prospect (Leg-B) as per first connected call, once both party pick the call then server will inter-connect to each other.
Question : How to retrieve password of Click to call online panel, as get forgot ?
Answer : Password can retrieved by clicking on “Forgot Password” in click to call login page, Just need to click on link which received on registered email id
Question : How much time will needed to setup the click to call account ?
Answer: Configuration of Click to call account takes only 2 hours, but activation process will takes 48 hours based on requirement of client after payment realization in company bank accounts. You will get confirmation on email as account get created and then API need to setup by IT Person (Website developer/CRM developers) for use.
Question : Do you charged for non-connected calls ?
Answer: We allocate the count in your account, which will consume on basis of call connectivity of Leg-A and Leg-B. If calls not get conected then count will not been consumed.
Question : Is my data safe on your cloud server for click to call solution ?
Answer: Yes, your data is completely safe with us on click to call cloud server. Techmet provide a secure 128-bit encrypted service as per International security standard mechanism.
Question : Is there any limit of connectivity for a day or from login panel ?
Answer: No, there is no daily limit to get connected. You need to maintain the same count in your click to call panel. We are capable to place 60,00,000 calls /per hour from our cloud infrastructure.
Question : Can we connect on any landline / mobile number ?
Answer: Yes, you can connect on any landline or mobile number. Its based on subscribed plan of transactioinal or promotional and available count in online panel.